Although Spectrum is among the most well-known high-speed internet provider in the US in the present (with millions of people connected to the internet using the service) Sometimes, it's not the best choice for you.
How do I do I return Spectrum equipment? Visit your nearby Spectrum Office or Shop to give the equipment to Spectrum directly. UPS will handle the packing and shipping on your behalf after you have declared yourself an existing Spectrum customer, at no extra cost. The company's policy states you will must return your equipment following the cancellation.
Whatever the reason regardless of the reason, understanding the best way to dispose of Spectrum equipment is vitally important particularly in case you don't want to risk a penalty in the event that you keep this equipment following the cancellation of your subscription.
Why would you need to return Spectrum equipment?
Spectrum provides equipment for use with various Spectrum Services such as Spectrum TV, Spectrum Internet, Spectrum Voice, etc. If you're contemplating dropping or reducing or downgrading any Spectrum services, it's your obligation to return all items you've have leased from Spectrum. If you decide to Cancel Spectrum Internet You'll have take back the device. There are also other situations in which you may need to upgrade.
As an example, perhaps the current plan you have for internet access is more expensive than what you actually need or perhaps you're Spectrum Internet keeps dropping and you'll need to return the modem and they'll give you a new modem that will fit into the plan you're searching for.
Do I have To Return My Spectrum Device?
You'll be required to exchange any Spectrum equipment that you didn't purchase in full. This typically includes your router and modem (as as well as any router or modem configurations which are part of a single device ).
There are also Spectrum components that you may have received from the company too but they are typically tied to TV or phone services. The equipment you bought from Spectrum directly (or equipment you purchased separately) clearly doesn't have to be returned to this Internet service provider.
What is the time frame I have to Return the my equipment back at Spectrum?
The policy of their company stipulates, they require equipment to be returned within 15 days of cancelling. This is what the company has laid out in black and white the Terms and Conditions. This is what they strictly adhere to, and the customer service representatives will inform you of when you contact them to cut off or stop your service.
We talked about this a while ago, however, the majority times, this business is more flexible than one might think. You'll likely have at least thirty days (maybe even longer) to get all of your devices back Spectrum before they're going to start getting angry and may even pursue penalties.
How do I return Spectrum Equipment?
There are several possible ways to return devices to Spectrum. Spectrum is a business that truly wants to make this process as easy as is possible. It would be nice to have the equipment restored in the end!
Drop off on Spectrum Location
The most straightforward method of returning to you your Spectrum devices is to go to the neighborhood Spectrum office or retail store , and then give the equipment directly to them. There are over 650 Spectrum stores in the US. It's likely that you're located close to one of them. If you're able take your equipment to them directly, they'll take it into account and make an entry that you took it back. You don't need to worry about the rest of it.
Retour via UPS
Spectrum has agreements with UPS which allow users to remove Wi-Fi routers, voice modems and more modern-day modems (modems made available in the past 4 or 5 years) without the need to go to the Spectrum facility physically.
Final Thoughts
There are certain points you need to be aware of when returning your equipment. In terms of UPS the business customers won't be able of returning more than ten units at one time. This is only suitable for consumers and individuals.
The main disadvantage of this service U.S Postal Service is that it takes longer to have the package to Spectrum. Additionally, you could be charged Unreturned equipment fees. To avoid this, call up Spectrum and inform them of the package. Keep the receipt to prove your purchase.
